Login issues with the SDM Client.
Monitoring - The problem has been found and a fix implemented. StrongDM is monitoring the situation until resolution is confirmed.
Apr 29, 2025 - 20:00 UTC
Identified - Engineering is actively working to return functionality for impacted customers.
Apr 28, 2025 - 21:16 UTC
Investigating - StrongDM is currently investigating an issue where some customers are experiencing issues logging into the SDM client with the error "This email doesn't have a StrongDM account"

Information will be added here as it's discovered.
Apr 28, 2025 - 14:37 UTC
Uptime over the past 90 days. View historical uptime.
US Control Plane Operational
90 days ago
100.0 % uptime
Today
Admin UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
UK Control Plane Operational
90 days ago
100.0 % uptime
Today
Admin UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
EU Control Plane Operational
90 days ago
100.0 % uptime
Today
Admin UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 30, 2025

No incidents reported today.

Apr 29, 2025

Unresolved incident: Login issues with the SDM Client..

Apr 28, 2025
Apr 27, 2025

No incidents reported.

Apr 26, 2025
StrongDM experienced an issue impacting background task processing.
Resolved - StrongDM Engineering was alerted to and responded to an issue affecting background task processing within our platform.
Core application functionality remained operational if slow.
The issue was resolved as of 10am Pacific.
Apr 26, 17:00 UTC
Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Desktop Client login errors when using Google SSO
Resolved - A small portion of organizations using Google SSO were being incorrectly redirected when attempting to login through the Desktop client. We have rolled back affected clients.
If users are still experiencing issues, close the Desktop client and reopen it for the new update to apply.
Apr 17, 23:29 UTC
Apr 16, 2025

No incidents reported.

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