All Systems Operational

US Control Plane Operational
90 days ago
99.93 % uptime
Today
Admin UI Operational
90 days ago
99.93 % uptime
Today
API Operational
90 days ago
99.93 % uptime
Today
UK Control Plane Operational
90 days ago
99.99 % uptime
Today
Admin UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
EU Control Plane Operational
90 days ago
99.99 % uptime
Today
Admin UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 18, 2026
Resolved - We’ve identified that yesterday’s incident also impacted Slack Integrations. Specifically, token refresh requests were timing out, which caused some Slack connections to disconnect.

Latency has improved following the rollback, and we have implemented a server-side fix (version 123.37.0) to address the Slack Integration disconnections. This update restores affected integrations and prevents future disconnections in the event of a token refresh timeout.

Customers who are still experiencing issues may reconnect the Slack Integration manually via the StrongDM Admin UI.

We will continue to monitor performance and provide additional updates as needed.

Feb 18, 15:51 UTC
Feb 17, 2026
Resolved - We have identified the root cause for the elevated latency and intermittent timeout errors which were affecting the US control plane (app.strongdm.com). There should be no further service-impacts as a result of this event. Engineering is taking steps to prevent such occurrences moving forward, and will provide an RCA within the next 7 days.
Feb 17, 23:28 UTC
Update - Status Update – Performance Investigation

Engineering has rolled back the recent change, and we’ve observed improvement in latency metrics.

However, other performance indicators have not shown the same level of improvement.

We are continuing to actively investigate the issue to determine the underlying cause. Some incremental improvements may still be observed as we proceed with analysis and mitigation efforts.

Look for further updates here.

A full Root Cause Analysis (RCA) will be provided once we have identified the cause and implemented a confirmed fix.

Feb 17, 19:27 UTC
Investigating - We are currently investigating elevated latency and intermittent timeout errors affecting the US control plane (app.strongdm.com). Customers may experience slow load times in the Admin UI and delayed or failed/slow API requests.

Our engineering team is actively working to identify the root cause and mitigate the impact. We will provide an update as soon as more information is available.

Feb 17, 15:42 UTC
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.