Connections through SDM nodes temporarily disrupted

Incident Report for StrongDM

Resolved

This incident has been resolved. An RCA will be provided within a week.

If you logged in to the StrongDM service during this short outage, the authentication won't be able to be verified with our control plane. Please log out and log back in to refresh the authentication with a valid token.
Posted Oct 02, 2025 - 22:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2025 - 21:36 UTC

Investigating

The problem has been identified and a rollback is underway.
More details will follow.
Posted Oct 02, 2025 - 21:23 UTC
This incident affected: US Control Plane (API), UK Control Plane (API), and EU Control Plane (API).
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